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Solved

Simplified

© We run the billing, dispatch, support, and tech behind your business operations. So it's not your problem anymore. 

 © We Build Brands,websites and digital experience with intension, clarity and care 

Our Services

All Sides

Of Your Business

Of Your Business

We run the operational side of healthcare and transportation businesses. Billing, dispatch, compliance, and support. So you can focus on the side only you can run.

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/01

Medical Billing & RCM

Full-cycle revenue cycle management. Claim submission, credentialing, and denial management, backed by an in-house audit team.

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Medical Billing & RCM

Full-cycle revenue cycle management. Claim submission, credentialing, and denial management, backed by an in-house audit team.

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/02

NEMT Dispatch & Scheduling

Real-time trip dispatch and route management that keeps your fleet on time, every time.

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NEMT Dispatch & Scheduling

Real-time trip dispatch and route management that keeps your fleet on time, every time.

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/03

AI Agents & Automation

Custom AI agents that handle claims status, appointment confirmations, and repetitive calls.

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AI Agents & Automation

Custom AI agents that handle claims status, appointment confirmations, and repetitive calls.

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/04

Customer Support

Live support trained on your business, answering as your team.

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Customer Support

Live support trained on your business, answering as your team.

About Us

We help healthcare and transportation businesses run without the operational chaos. Since 2019, we've handled the billing, dispatch, and support work that used to fall through the cracks. So our clients can focus on care and growth, not paperwork. 

We help healthcare and transportation businesses run without the operational chaos. Since 2019, we've handled the billing, dispatch, and support work that used to fall through the cracks. So our clients can focus on care and growth, not paperwork. 

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Projects Completed

100+

100+

Years Of Experience

5+

5+

Happy Clients

25+

25+

Projects Completed

100+

100+

Years Of Experience

5+

5+

Happy Clients

25+

25+

Projects Completed

100+

100+

Years Of Experience

5+

5+

Happy Clients

25+

25+

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Our Process

How We Take Over

Your Operations

We keep onboarding simple and transparent. So nothing falls through the cracks during the handoff.

We keep onboarding simple and transparent. So nothing falls through the cracks during the handoff.

/01

Assess

We review your current billing, dispatch, and support setup to find exactly where the leaks are.

/02

Set Up

We integrate with your existing EHR/EMR and dispatch software, or set up compliant systems from scratch.

/03

Run It

Our team takes over day-to-day billing, dispatch, or support operations with full reporting visibility for you.

/04

Optimize & Scale

We continuously audit performance, denial rates, on-time trips, response times and tighten the process as you grow.

Our Standards

HIPAA Compliance

Full compliance across billing, dispatch, and support

HIPAA Compliance

Full compliance across billing, dispatch, and support

Certified Audit Team

In-house claim review before every submission

Certified Audit Team

In-house claim review before every submission

50-State Coverage

Licensed and operating nationwide

50-State Coverage

Licensed and operating nationwide

EHR/EMR Integration

Compatible with major healthcare software systems

EHR/EMR Integration

Compatible with major healthcare software systems

Pricing Plan

Plans

That Scale With You

Whether you're launching a startup or growing a product, we’ve got a plan that fits your stage, just what you need.

1

NEMT All-in-One Agent

One agent for a small NEMT operation, covering your whole day-to-day:

$1,599

/ Month

Plan Detail

Trip bidding & taking

Broker management

Dispatching, assigning & scheduling

Customer support

Patient follow-ups

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2

Popular

NEMT & Clinic Billing

Trip and claim billing that gets the work you already did paid, through clean claims, denials, and reconciliation:

$1,920

/ Month

Plan Detail

NEMT trip claims & broker billing

Clinic & practice billing

Insurance verification & prior auth

Denials worked, AR followed to payment

Will-call & no-show documentation

3

Custom Plan

For multi-location or high-volume operations

$2,499

/ Month

Plan Detail

Full-service RCM + dispatch + AI + support

Dedicated account team

Custom integrations (EHR/EMR, dispatch software)

SLA-backed performance guarantees

Private Lead Generation

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"We originally brought SMS Solve in for customer support, but they ended up becoming an important part of our daily operations. Calls are handled professionally, customers get timely responses, and the communication between dispatch and support is much smoother."

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Sarah Coleman

CEO at NovaTech

"We originally brought SMS Solve in for customer support, but they ended up becoming an important part of our daily operations. Calls are handled professionally, customers get timely responses, and the communication between dispatch and support is much smoother."

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Sarah Coleman

CEO at NovaTech

“Having SMS Solve manage our dispatch operations has made a noticeable difference. They understand our workflow, follow instructions, and are good at handling last-minute changes without creating unnecessary problems. Very reliable team.”

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Daniel Reyes

Product Manager at Clarity CRM

“Having SMS Solve manage our dispatch operations has made a noticeable difference. They understand our workflow, follow instructions, and are good at handling last-minute changes without creating unnecessary problems. Very reliable team.”

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Daniel Reyes

Product Manager at Clarity CRM

Testimonials

Hear from the Clients

We've Partnered With

“Our experience with SMS Solve has been very positive. Their customer support team is responsive and professional, and they do a good job keeping customers updated. We especially appreciate the consistency in their day-to-day work.”

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Rachel Lin

Co-Founder at Driftly

“Our experience with SMS Solve has been very positive. Their customer support team is responsive and professional, and they do a good job keeping customers updated. We especially appreciate the consistency in their day-to-day work.”

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Rachel Lin

Co-Founder at Driftly

“SMS Solve has helped us stay on top of both dispatching and customer communication. The team is easy to work with, communicates clearly, and takes ownership when something needs to be resolved. They feel more like an extension of our operation than an outside vendor.”

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Jason Ford

Marketing Lead at BrightChain

“SMS Solve has helped us stay on top of both dispatching and customer communication. The team is easy to work with, communicates clearly, and takes ownership when something needs to be resolved. They feel more like an extension of our operation than an outside vendor.”

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Jason Ford

Marketing Lead at BrightChain

FAQs

FAQs

How quickly can Solve My Side take over our billing or dispatch?

Most clients are fully onboarded within 2–3 weeks, depending on system integrations and claim volume. We'll give you a clear timeline after our first call.

Do you offer ongoing support, or just one-time setup?

Can we use Solve My Side for just one service, like billing only?

Will Solve My Side work with our existing team and software?

Do you work with new NEMT/healthcare businesses, or only established ones?

FAQs

FAQs

How quickly can Solve My Side take over our billing or dispatch?

Most clients are fully onboarded within 2–3 weeks, depending on system integrations and claim volume. We'll give you a clear timeline after our first call.

Do you offer ongoing support, or just one-time setup?

Can we use Solve My Side for just one service, like billing only?

Will Solve My Side work with our existing team and software?

Do you work with new NEMT/healthcare businesses, or only established ones?

FAQs

FAQs

How quickly can Solve My Side take over our billing or dispatch?

Most clients are fully onboarded within 2–3 weeks, depending on system integrations and claim volume. We'll give you a clear timeline after our first call.

Do you offer ongoing support, or just one-time setup?

Can we use Solve My Side for just one service, like billing only?

Will Solve My Side work with our existing team and software?

Do you work with new NEMT/healthcare businesses, or only established ones?

Let’s Talk

Make This Someone Else's Job

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Let’s Talk

Make This Someone Else's Job

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Fill This Form Below

Let’s Talk

Make This Someone Else's Job

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